Our customer usually wonder about:

How secure is it to buy jewelry online?

We understand your concern, and your security is our top priority. In this day and age, everything can be bought online, and jewelry is no exception.
To ensure your privacy, we do not process any billing information on our website. We accept payments through PayPal and major credit cards. PayPal is one of the leading online payments methods as well as one of the safest. To find out more about our payment methods, please click here.

To find out about Refunds & Exchanges click here.

I want to buy a gift and keep it a surprise, is that possible?

Of course! Just fill in to the comment section that it is a surprise and specify if you would like to send it directly to the loved one receiving the gift, or directly to you.
** Please note that the invoice is included in the package. **

How will I know what size ring to buy?

Please use our ring sizes chart to find the proper fit for you, or that special someone.
If the ring you have bought is either too large or too small, please contact us and we will be happy to exchange it for you in the correct size.
** Please look at Refunds & Exchanges **

Do you ship to my country?

We, at Zanfeld Jewellery are happy to say that we ship all over the world, in every country. Please take a look at our Shipping & Handling section for more information.

Do you work only in silver?

Most of our work is in sterling silver (925), but we also work in 14k gold for many of our decorations and trimmings.
We can also customize pieces made entirely from gold.
If you wish to have a customized piece of gold jewelry, please contact us here.

Do you make one-of-a-kind customized pieces?

Yes! We would love to customize a piece unique to your specifications. If you are interested in a customized piece of jewelry, please contact us here. We look forward to hearing from you!

How can I be notified about special discounts and sales?

The best way to be notified is to sign up for our newsletter. To sign up for our newsletter you can create an account with us and subscribe!
Also, don’t forget to follow us on Facebook, Pinterest, and Google+ for the latest news and sales!

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